About ATBU Hostel Complaints Management System

The ATBU Hostel Complaint Management System (HCMS) is a web-based platform designed to improve the living conditions of students in Abubakar Tafawa Balewa University hostels. It provides an easy and transparent way for students to submit complaints related to electricity, water, plumbing, sanitation, and general hostel maintenance.

Through the system, students can log complaints, track their resolution in real-time, and receive updates.

 Administrators, on the other hand, use a centralized dashboard to manage, and resolve complaints efficiently.

The HCMS reduces delays, and ensures accountability by maintaining digital records and generating analytical reports for better decision-making. The system enhances service delivery, fosters transparency, and improves student satisfaction in hostel management.

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